Emotional Engineering, Hardcover by Fukuda, Shuichi (EDT), Brand New, Free sh...

$ 96.0

Publisher: Springer London, The Limited Publication Name: Emotional Engineering : Service Development Language: English Format: Hardcover Subject: Industrial Engineering, Engineering (General), Intelligence (Ai) & Semantics, Computer Science, General, Social Aspects / Human-Computer Interaction, Computer Engineering ISBN: 9781849964227 Item Length: 9.2 in Book Title: Emotional Engineering Item Width: 6.1 in Item Weight: 30.5 Oz Subject Area: Computers, Philosophy, Technology & Engineering Publication Year: 2010 Type: Textbook Author: Shuichi Fukuda Number of Pages: 395 Pages width: 6.1 in

Description

Emotional Engineering, Hardcover by Fukuda, Shuichi (EDT), Brand New, Free sh.... Emotional Engineering, Hardcover by Fukuda, Shuichi (EDT), ISBN 184996422X, ISBN-13 9781849964227, Brand New, Free shipping in the US In an age of increasing complexity, diversification and change, customers expect individually tailored services. This book shows how to satisfy and manage their expectations throughout the product life cycle, if producers focus their attention more on emotion. Emotional Engineering, Hardcover by Fukuda, Shuichi (EDT), ISBN 184996422X, ISBN-13 9781849964227, Brand New, Free shipping in the US In an age of increasing complexity, diversification and change, customers expect individually tailored services. This book shows how to satisfy and manage their expectations throughout the product life cycle, if producers focus their attention more on emotion.