Emotional Engineering, Hardcover by Fukuda, Shuichi (EDT), Brand New, Free sh...-image

Emotional Engineering, Hardcover by Fukuda, Shuichi (EDT), Brand New, Free sh...

$ 96.0

Subject Area: Computers, Philosophy, Technology & Engineering Publisher: Springer London, The Limited Type: Textbook Item Width: 6.1 in ISBN: 9781849964227 Language: English Publication Year: 2010 Format: Hardcover Item Length: 9.2 in Number of Pages: 395 Pages Book Title: Emotional Engineering Item Weight: 30.5 Oz Subject: Industrial Engineering, Engineering (General), Intelligence (Ai) & Semantics, Computer Science, General, Social Aspects / Human-Computer Interaction, Computer Engineering width: 6.1 in Publication Name: Emotional Engineering : Service Development Author: Shuichi Fukuda

Description

Emotional Engineering, Hardcover by Fukuda, Shuichi (EDT), Brand New, Free sh.... Emotional Engineering, Hardcover by Fukuda, Shuichi (EDT), ISBN 184996422X, ISBN-13 9781849964227, Brand New, Free shipping in the US In an age of increasing complexity, diversification and change, customers expect individually tailored services. This book shows how to satisfy and manage their expectations throughout the product life cycle, if producers focus their attention more on emotion. Emotional Engineering, Hardcover by Fukuda, Shuichi (EDT), ISBN 184996422X, ISBN-13 9781849964227, Brand New, Free shipping in the US In an age of increasing complexity, diversification and change, customers expect individually tailored services. This book shows how to satisfy and manage their expectations throughout the product life cycle, if producers focus their attention more on emotion.

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