Vertrauen und Kommunikation bei einer Dienstleistung: Eine prozessorientierte St-image

Vertrauen und Kommunikation bei einer Dienstleistung: Eine prozessorientierte St

$ 39.11

Publication Name: NA Genre: Philosophy, Social Science Type: NA Item Weight: 16 Oz Language: German gtin13: 9783658200763 Author: Branko Woischwill Number of Pages: Xv, 219 Pages Book Title: Vertrauen Und Kommunikation Bei Einer Dienstleistung : Eine Prozessorientierte Studie Topic: Sociology / General, Movements / General Format: Trade Paperback Illustrator: Yes Publication Year: 2017 Item Width: 5.8 in ISBN: 9783658200763 Item Length: 8.3 in ISBN-13: 9783658200763 Publisher: Springer Fachmedien Wiesbaden Gmbh

Description

Vertrauen und Kommunikation bei einer Dienstleistung by Branko Woischwill Estimated delivery 3-12 business days Format Paperback Condition Brand New Description Branko Woischwill entwickelt ein von wechselseitigen Austauschprozessen geprägtes praxisrelevantes Konzept, das eine neue Theorie der Vertrauenskommunikation im Taxifahreralltag darstellt. Publisher Description Branko Woischwill entwickelt ein von wechselseitigen Austauschprozessen geprägtes praxisrelevantes Konzept, das eine neue Theorie der Vertrauenskommunikation im Taxifahreralltag darstellt. Durch eine empirische Untersuchung in Deutschland und den USA belegt der Autor, dass Taxifahrer durch einen Interaktionsprozess (hauptsächlich verbal) mit den Fahrgästen deren Vertrauenswürdigkeit verlässlich beurteilen können. Gleichzeitig besteht hierbei die Chance, positiv auf das Entstehen von Vertrauen einzuwirken. Der Autor zeigt, wie wichtig eine professionelle Auseinandersetzung mit dem zentralen Faktor Dienstleistungskommunikation innerhalb der thematisierten Vertrauensproblematik ist. Details ISBN 3658200766 ISBN-13 9783658200763 Title Vertrauen und Kommunikation bei einer Dienstleistung Author Branko Woischwill Format Paperback Year 2017 Pages 219 Edition 1st Publisher Springer Fachmedien Wiesbaden GE_Item_ID:158835193; About Us Grand Eagle Retail is the ideal place for all your shopping needs! With fast shipping, low prices, friendly service and over 1,000,000 in stock items - you're bound to find what you want, at a price you'll love! Shipping & Delivery Times Shipping is FREE to any address in USA. Please view eBay estimated delivery times at the top of the listing. Deliveries are made by either USPS or Courier. We are unable to deliver faster than stated. International deliveries will take 1-6 weeks. NOTE: We are unable to offer combined shipping for multiple items purchased. This is because our items are shipped from different locations. Returns If you wish to return an item, please consult our Returns Policy as below: Please contact Customer Services and request "Return Authorisation" before you send your item back to us. Unauthorised returns will not be accepted. Returns must be postmarked within 4 business days of authorisation and must be in resellable condition. Returns are shipped at the customer's risk. We cannot take responsibility for items which are lost or damaged in transit. For purchases where a shipping charge was paid, there will be no refund of the original shipping charge. Additional Questions If you have any questions please feel free to Contact Us. Categories Baby Books Electronics Fashion Games Health & Beauty Home, Garden & Pets Movies Music Sports & Outdoors Toys

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