The Oxford Handbook of Conflict Management in Organizations by William K. Roche

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The Oxford Handbook of Conflict Management in Organizations by William K. Roche, Paul Teague, Alexander J.S. Colvin Estimated delivery 3-12 business days Format Paperback Condition Brand New Description This Handbook gives a comprehensive overview of conflict resolution. Leading scholars in the field examine a range of innovative alternative dispute resolution (ADR) practices, drawing on international research and scholarship and covering both case studies of major exemplars and developments in countries in different parts of the global economy. Publisher Description New ways of managing conflict are increasingly important features of work and employment in organizations. In the book the world's leading scholars in the field examine a range of innovative alternative dispute resolution (ADR) practices, drawing on international research and scholarship and covering both case studies of major exemplars and developments in countries in different parts of the global economy. Developments in the management of individual and collectiveconflict at work are addressed, as are innovations in both unionized and non-union organizations and in the private and public sectors. New practices for managing conflict inorganizations are set in the context of trends in workplace conflict and perspectives on how conflict should be understood and addressed. Part 1 examines the changing context of conflict management by addressing the main frameworks for understanding conflict management, the trend in conflict at work, developments in employment rights, and the influence of HRM on conflict management. Part 2 covers the main approaches to conflict management in organizations, addressing both conventional andalternative approaches to conflict resolution. Conventional grievance handling and third-party processes in conflict resolution are examined as well as the main ADR practices, including conflict managementin non-union firms, the role of the organizational ombudsman, mediation, interest-based bargaining, line and supervisory management, and the concept of conflict management systems. Part 3 presents case studies of exemplars and innovators in the field, covering mediation in the US postal service, interest-based bargaining at Kaiser-Permanente, 'med-arb' in the New Zealand Police, and judicial mediation in UK employment tribunals. Part 4 covers international developments in conflict management inGermany, Japan, The United States, Australia, New Zealand, the United Kingdom and China. This Handbook gives a comprehensive overview of this growing field, which has seen anhuge increase in programmes of study in university business and law schools and in executive education programmes. Author Biography William Roche is Professor of Industrial Relations and Human Resources at the School of Business, University College Dublin and Honorary Professor at the School of Management, Queen's University Belfast. He is the author and editor of numerous books, including Recession at Work (with Paul Teague, Anne Coughlan and Majella Fahy, Routledge, 2013); Managing Workplace Conflict in Ireland (with Deborah Hahn and Paul Teague, Government Publications,2009), and Partnership at Work, (with John Geary, Routledge, 2006). He is a member of the editorial advisory boards of the British Journal of Industrial Relations, Industrial Relations Journal, Human Resource ManagementJournal, and Labour and Industry. He has led or contributed to strategic reviews undertaken by such bodies as the Labour Relations Commission, The National Economic and Social Council, the National Centre for Partnership and Performance and IBEC.Paul Teague is Professor of Management at the Management School, Queen's University Belfast and Visiting Professor at the School of Business, University College Dublin. Previously, he has held positions at the London School of Economics and Cranfield School of Management. He has also been a Fulbright Scholar at the University of Massachusetts. He is author of Employment Standard-Setting and Dispute resolution in the Republic of Ireland (with Damian Thomas, Oaktree Press, 2008) andManaging Workplace Conflict in Ireland (with Deborah Hahn and Bill Roche, Government Publications 2009). His other research publications on conflict resolution include Towards Flexible Workplace Governance (Studiesin Public Policy, Institute of Policy Studies, Trinity College Dublin) and articles in leading journals such the British Journal of Industrial relations, Work, Employment and Society and Comparative Labor Law & Policy Journal. Alexander Colvin is Professor of Labor Relations and Conflict Resolution at the ILR School, Cornell University and member of the Advisory Board of the Scheinman Institute on Conflict Resolution at Cornell. He has published articles injournals such as Industrial & Labor Relations Review, Industrial Relations, British Journal of Industrial Relations, Academy of Management Journal, Personnel Psychology, Relations Industrielles, the Journal of Empirical Legal Studies, theOhio State Journal on Dispute Resolution, and the Cornell Journal of Law & Public Policy. He is also co-author (with Harry C. Katz and Thomas A. Kochan) of the textbook An Introduction to Collective Bargaining and Industrial Relations, 4th edition (Irwin-McGraw-Hill). Details ISBN 0198755570 ISBN-13 9780198755579 Title The Oxford Handbook of Conflict Management in Organizations Author William K. Roche, Paul Teague, Alexander J.S. Colvin Format Paperback Year 2016 Pages 576 Publisher Oxford University Press GE_Item_ID:142694986; About Us Grand Eagle Retail is the ideal place for all your shopping needs! With fast shipping, low prices, friendly service and over 1,000,000 in stock items - you're bound to find what you want, at a price you'll love! Shipping & Delivery Times Shipping is FREE to any address in USA. Please view eBay estimated delivery times at the top of the listing. Deliveries are made by either USPS or Courier. We are unable to deliver faster than stated. International deliveries will take 1-6 weeks. NOTE: We are unable to offer combined shipping for multiple items purchased. 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