Anlise da deciso no sector da hotelaria em Malta by Alfred Quintano (Portuguese)-image

Anlise da deciso no sector da hotelaria em Malta by Alfred Quintano (Portuguese)

$ 73.77

Format: Paperback Type: NA ISBN-13: 9783639805055 ISBN: 9783639805055 Language: Portuguese Book Title: Anlise da deciso no sector da hotelaria em Malta Author: Alfred Quintano gtin13: 9783639805055 Publication Name: NA

Description

Anlise da deciso no sector da hotelaria em Malta by Alfred Quintano Estimated delivery 3-12 business days Format Paperback Condition Brand New Description Tendo trabalhado extensivamente nos sectores das viagens e da hotelaria, o autor questionou-se sobre o que levava as pessoas a optarem por um prestador de serviços em vez de outro. Há sempre uma multiplicidade de razões que levam os consumidores a decidir de uma forma ou de outra. Estas múltiplas razões são aquilo a que o autor se refere como critérios de decisão-escolha (CCD). A escolha final é o resultado de uma análise de decisão multicritério (MCDA) efectuada pelo potencial comprador. Inicialmente, a investigação procurou analisar os critérios que levam um potencial cliente a escolher entre um conjunto de hotéis de 5 estrelas. Foram enquadrados 24 DCC nas quatro perspectivas do Balanced Scorecard. A definição de prioridades dos 24 DCC resultou num Balanced Scorecard híbrido ou num Prioritised Scorecard (PSC), na sequência de dois grandes inquéritos quantitativos. O inquérito do lado da procura visava os potenciais clientes de hotéis superiores. O exercício do lado da oferta visou os executivos de hotéis superiores em Malta. O método MCDA escolhido para analisar as respostas foi o Analytic Hierarchy Process (AHP). Quando os resultados de ambos os inquéritos foram comparados, foi evidente uma forte correlação. Por outras palavras, os gestores de hotéis em Malta têm uma ideia muito boa do que um cliente espera de um hotel de 5 estrelas. Details ISBN 3639805054 ISBN-13 9783639805055 Title Anlise da deciso no sector da hotelaria em Malta Author Alfred Quintano Format Paperback Year 2025 Pages 204 Publisher Edicoes Nosso Conhecimento GE_Item_ID:173912129; About Us Grand Eagle Retail is the ideal place for all your shopping needs! With fast shipping, low prices, friendly service and over 1,000,000 in stock items - you're bound to find what you want, at a price you'll love! Shipping & Delivery Times Shipping is FREE to any address in USA. Please view eBay estimated delivery times at the top of the listing. Deliveries are made by either USPS or Courier. We are unable to deliver faster than stated. International deliveries will take 1-6 weeks. NOTE: We are unable to offer combined shipping for multiple items purchased. This is because our items are shipped from different locations. Returns If you wish to return an item, please consult our Returns Policy as below: Please contact Customer Services and request "Return Authorisation" before you send your item back to us. Unauthorised returns will not be accepted. Returns must be postmarked within 4 business days of authorisation and must be in resellable condition. Returns are shipped at the customer's risk. We cannot take responsibility for items which are lost or damaged in transit. For purchases where a shipping charge was paid, there will be no refund of the original shipping charge. Additional Questions If you have any questions please feel free to Contact Us. Categories Baby Books Electronics Fashion Games Health & Beauty Home, Garden & Pets Movies Music Sports & Outdoors Toys

  1. Like new condition, safe packaging, good communication from seller. Fair price for the quality. Shipping was on time, but tracking information took over a week to receive. The book was as-described with minor cosmetic flaws (indentations in some pages, for example). I wish the listings showed the actual item being sold to you instead of just an accurate stock photo. This edition and appearance of George Orwell's 1984 here is a nice pocket-sized hardcover. I would buy from this shop again.

    JeffsHousebf

  2. The two new out-of-print books I ordered were exactly as described and shipped promptly. I did ask the seller's support person (an AI chatbot, I think) to be sure to package the items carefully, and "he" said that he'd make that request of the shipping department. I knew this was hooey, and as I expected, the books were shipped in nothing but a padded paper mailer, no other protection. I got lucky, no damage, but don't bother making special requests of this seller.

    Olivier Marguillard

  3. Lightning fast shipping. Item arrived before the delivery date, perfect. Item arrived carefully packaged and was exactly as described. Very pleased.  Great communication throughout the process. Very attentive to detail and responsive. Will buy from again!  Had a small issue with the item, but the seller resolved it quickly. Great customer service!  The seller went above and beyond to make sure I was happy with my purchase. Highly recommended!

    Anthonyac2ab

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