Kundenorientierung in vertikalen Absatzsystemen: Bedeutung der Hersteller-H?ndle-image

Kundenorientierung in vertikalen Absatzsystemen: Bedeutung der Hersteller-H?ndle

$ 62.1

Series: Forum Marketing Ser. Publication Name: Kundenorientierung in Vertikalen Absatzsystemen Subject Area: Business & Economics gtin13: 9783824473199 Book Title: Kundenorientierung in vertikalen Absatzsystemen Number of Pages: Xx, 355 Pages Item Length: 8.3 in Publication Year: 2001 Format: Trade Paperback Item Width: 5.8 in Author: Christian Jensen Subject: Management Science Item Weight: 17.3 Oz ISBN: 9783824473199 Item Height: 0.3 in Type: Textbook Publisher: Deutscher Universitäts Verlag Language: German ISBN-13: 9783824473199

Description

Kundenorientierung in vertikalen Absatzsystemen by Christian Jensen Estimated delivery 3-12 business days Format Paperback Condition Brand New Description Christian Jensen untersucht, welchen Einfluss die Beziehung zwischen Herstellern und Händlern auf die Kundenzufriedenheit hat und wie die Zusammenarbeit zwischen den Beteiligten aktiv gesteuert werden kann. Publisher Description Kundenorientierung ist einer der zentralen Erfolgsfaktoren in wettbewerbsintensiven Branchen. In mehrstufigen Absatzsystemen wie dem Vertragshändlersystem der Automobilwirtschaft ergeben sich durch zusätzliche Schnittstellen besondere Anforderungen für eine kundenorientierte Unternehmenspolitik. Christian Jensen untersucht, welchen Einfluss die Beziehung zwischen Herstellern und Händlern auf die Kundenorientierung hat, welcher Zusammenhang insbesondere zwischen der Händlerzufriedenheit und der Kundenzufriedenheit besteht und wie die Zusammenarbeit zwischen den Beteiligten aktiv gesteuert werden kann. Der Autor kommt zu dem Ergebnis, dass die Größe der Absatzmittler erhebliche Konsequenzen für die Kundenzufriedenheit hat. Hieraus leitet er Implikationen für die Vertriebsnetzplanung ab. Details ISBN 3824473194 ISBN-13 9783824473199 Title Kundenorientierung in vertikalen Absatzsystemen Author Christian Jensen Format Paperback Year 2001 Pages 355 Edition 2001st Publisher Deutscher Universitatsverlag GE_Item_ID:158848291; About Us Grand Eagle Retail is the ideal place for all your shopping needs! With fast shipping, low prices, friendly service and over 1,000,000 in stock items - you're bound to find what you want, at a price you'll love! Shipping & Delivery Times Shipping is FREE to any address in USA. Please view eBay estimated delivery times at the top of the listing. Deliveries are made by either USPS or Courier. We are unable to deliver faster than stated. International deliveries will take 1-6 weeks. NOTE: We are unable to offer combined shipping for multiple items purchased. This is because our items are shipped from different locations. Returns If you wish to return an item, please consult our Returns Policy as below: Please contact Customer Services and request "Return Authorisation" before you send your item back to us. Unauthorised returns will not be accepted. Returns must be postmarked within 4 business days of authorisation and must be in resellable condition. Returns are shipped at the customer's risk. We cannot take responsibility for items which are lost or damaged in transit. For purchases where a shipping charge was paid, there will be no refund of the original shipping charge. Additional Questions If you have any questions please feel free to Contact Us. Categories Baby Books Electronics Fashion Games Health & Beauty Home, Garden & Pets Movies Music Sports & Outdoors Toys

  1. Seller sent me the wrong book, but the book they sent sounded interesting enough for me to keep it. I still contacted the seller and communication was fast and professional. They apologized for sending me the wrong book and said I could return it for a refund. I told them that I liked the book they sent me and wanted to keep it. They were happy. Told them thank you and happy new year. People make mistakes, but the fact that this seller was quick and professional and apologized made a difference.

    Prototype074

  2. The basket is perfectly what I ordered and as listed. It came in the factory packaging and was perfect upon delivery. Thank you postal service lol. The delivery took way longer than listed though, it was listed to come in a week from purchase, but took a whole month. I had some concerns at first, but communication with the company was top notch and they were very professional and answered most of my questions satisfyingly. Just prepare for a longer wait than listed, but I got what I bought lol.

    coalmineedbb

  3. The two new out-of-print books I ordered were exactly as described and shipped promptly. I did ask the seller's support person (an AI chatbot, I think) to be sure to package the items carefully, and "he" said that he'd make that request of the shipping department. I knew this was hooey, and as I expected, the books were shipped in nothing but a padded paper mailer, no other protection. I got lucky, no damage, but don't bother making special requests of this seller.

    Olivier Marguillard

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