Description
Introduction to Engineering Statistics and Lean Six Sigma by Theodore T. Allen Estimated delivery 3-12 business days Format Hardcover Condition Brand New Description This book provides an accessible one-volume introduction to Lean Six Sigma and statistics in engineering for students and industry practitioners. As well as providing detailed definitions and case studies of all Six Sigma methods, the book uniquely describes the relationship between operations research techniques and Lean Six Sigma. Publisher Description This book provides an accessible one-volume introduction to Lean Six Sigma and statistics in engineering for students and industry practitioners. Lean production has long been regarded as critical to business success in many industries. Over the last ten years, instruction in Six Sigma has been linked more and more with learning about the elements of lean production. Building on the success of the first and second editions, this book expands substantially on major topics of increasing relevance to organizations interested in Lean Six Sigma. Each chapter includes summaries and review examples plus problems with their solutions. As well as providing detailed definitions and case studies of all Six Sigma methods, the book uniquely describes the relationship between operations research techniques and Lean Six Sigma. Further, this new edition features more introductory material on probability and inference and information about Deming's philosophy, human factors engineering, and the motivating potential score – the material is tied more directly to the Certified Quality Engineer (CQE) exam. New sections that explore motivation and change management, which are critical subjects for achieving valuable results have also been added. The book examines in detail Design For Six Sigma (DFSS), which is critical for many organizations seeking to deliver desirable products. It covers reliability, maintenance, and product safety, to fully span the CQE body of knowledge. It also incorporates recently emerging formulations of DFSS from industry leaders and offers more introductory material on experiment design, and includes practical experiments that will help improve students' intuition and retention. The emphasis on lean production, combined with recent methods relating to DFSS, makes this book a practical, up-to-date resource for advanced students, educators and practitioners. Details ISBN 1447174194 ISBN-13 9781447174196 Title Introduction to Engineering Statistics and Lean Six Sigma Author Theodore T. Allen Format Hardcover Year 2018 Pages 629 Edition 3rd Publisher Springer London Ltd GE_Item_ID:137765638; About Us Grand Eagle Retail is the ideal place for all your shopping needs! With fast shipping, low prices, friendly service and over 1,000,000 in stock items - you're bound to find what you want, at a price you'll love! Shipping & Delivery Times Shipping is FREE to any address in USA. Please view eBay estimated delivery times at the top of the listing. Deliveries are made by either USPS or Courier. We are unable to deliver faster than stated. International deliveries will take 1-6 weeks. NOTE: We are unable to offer combined shipping for multiple items purchased. This is because our items are shipped from different locations. Returns If you wish to return an item, please consult our Returns Policy as below: Please contact Customer Services and request "Return Authorisation" before you send your item back to us. Unauthorised returns will not be accepted. Returns must be postmarked within 4 business days of authorisation and must be in resellable condition. Returns are shipped at the customer's risk. We cannot take responsibility for items which are lost or damaged in transit. For purchases where a shipping charge was paid, there will be no refund of the original shipping charge. Additional Questions If you have any questions please feel free to Contact Us. Categories Baby Books Electronics Fashion Games Health & Beauty Home, Garden & Pets Movies Music Sports & Outdoors Toys
Seller sent me the wrong book, but the book they sent sounded interesting enough for me to keep it. I still contacted the seller and communication was fast and professional. They apologized for sending me the wrong book and said I could return it for a refund. I told them that I liked the book they sent me and wanted to keep it. They were happy. Told them thank you and happy new year. People make mistakes, but the fact that this seller was quick and professional and apologized made a difference.
The basket is perfectly what I ordered and as listed. It came in the factory packaging and was perfect upon delivery. Thank you postal service lol. The delivery took way longer than listed though, it was listed to come in a week from purchase, but took a whole month. I had some concerns at first, but communication with the company was top notch and they were very professional and answered most of my questions satisfyingly. Just prepare for a longer wait than listed, but I got what I bought lol.
The two new out-of-print books I ordered were exactly as described and shipped promptly. I did ask the seller's support person (an AI chatbot, I think) to be sure to package the items carefully, and "he" said that he'd make that request of the shipping department. I knew this was hooey, and as I expected, the books were shipped in nothing but a padded paper mailer, no other protection. I got lucky, no damage, but don't bother making special requests of this seller.
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